Tour Status

Last updated: May 25, 2026, 4:50 AM

May 24

Cancellations today:

SRE32 Inside the Volcano at 8:00 AM,at 12:00 PM,and at 2:00 PM

TR32 Inside the Volcano Transfer at 8:00 AM,at 12:00 PM,and at 2:00 PM

BL98 Volcanic Wonders with Grindavik Visit & the Blue Lagoon at 10:00 AM

RE98 Volcanic Wonders with Grindavik Visit at 10:00 AM

May 26

No cancellations for that day.

Rebooking

To rebook your tour, please email us at [email protected] with your booking number or call us at +354 599 0000

To rebook the standard Northern Lights tour click here.

Refunds

If you booked through our website www.re.is please fill out apply for a refund form under support forms, click here.

If the payment was made via phone (Apple Pay or Google Pay), please provide the last four digits of the device account number: For Apple Pay, click here for instructions on how to find it. For Google Pay, click here for instructions on how to find it.

Please also include any receipt or bank statement that could help us track the payment. Thank you.

If you booked the tour through a travel agency please contact them directly regarding a possible refund.

Closed Bus Stops

Due to construction in front of Fosshótel Barón and KEX Hostel, we are unable to pick up or drop off passengers at those locations. Passengers will instead be relocated to Bus Stop #9.

__Due to construction in the area, the pick-up has been temporarily moved from Bus Stop 15 to Bus Stop 17, located on Grandagarður Street, in front of the Maritime Museum. Please note: Older vouchers and some maps may still show Bus Stop 15. There is a temporary sign for Bus Stop 15 at the museum, but the actual pick-up is at Bus Stop 17.

HOP ON, HOP OFF

Our Hop-On Hop-Off service resumed on 23 May.