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FAQ

General

Pets are not allowed on coach tours.

Nature is the main attraction on many of our excursions, meaning that some day tours require short to medium long walks. If walking is required on the tour it will be mentioned in the tour description.

We recommend that you find a tour suitable to your needs. Please read the tour descriptions for further information on each tour.

Passengers with disabilities intending to travel with Reykjavik Excursions are kindly asked to contact Reykjavik Excursions with at least 24 hours notice in order for the company to be able to cater for needs, if possible.

All Reykjavik Excursions coach tours depart from BSI Bus Terminal, Vatnsmýrarvegur 10, 101 Reykjavík.

You can buy as many tours as you like online, with one credit card payment. If you are buying multiple tours make sure that they don't intersect and you have enough time between each. Allow extra time to account for delays caused by road conditions etc.

For example you can buy the Golden Circle at 09:00 and Blue Lagoon Express at 18:00, on the same day. You just need to follow our schedule. Pick up is always 30 minutes before departure, if you are following a tight schedule you can also go directly to BSI Bus Terminal. All our tours depart from this bus terminal.

Our tours are free-sale but seats can not be guaranteed unless you have it reserved or booked.

You also do not have to wait in line, once you are in Iceland, to arrange your booking.

All Reykjavik Excursions coach tours depart from BSÍ Bus Terminal in Reykjavík. Reykjavik Excursions offers pick up at designated bus stops, and selected hotels, guesthouses and hostels at an extra cost. If you book online and you wish to be picked up for a day tour make sure you fill in the necessary information during your online checkout.

Pick up starts 30 minutes before tour departure and you are requested to be ready and visible in time at your pick up location. For more information on pick up locations refer to our pick up location page.

If passengers miss their Reykjavik Excursions pick up they need to arrive at BSÍ Bus Terminal in time for their tour's departure at their own cost.

Tours

Smoking is prohibited on board Reykjavik Excursions coaches.

Reykjavik Excursions bus fleet is one of the best in Iceland. Our fleet of modern coaches consists of 80 vehicles, varying from 6 to 70 seats and 4x4 coaches suitable for crossing un-bridged glacier rivers, hence reaching almost any destination in the highlands. Constant supervision, maintenance and upkeep ensure the quality of the coaches and professional drivers enhance the safety of all passengers.

Reykjavik Excursions offers guidance in most of the tours. Guidance is in English. Some tours are additionally guided in German, French or Scandinavian (maximum 2 languages per tour).

Our tour guides are professionals with degrees in various languages and/or subjects relating to Icelandic tourism. Your guide tells you about the area you are visiting and leads the way throughout the tour. He will also be able to answer your questions, if you have any. Our aim is to offer quality tours that feature the different aspects of Iceland's nature, history, culture and modern living.

All admission to sites, museums or exhibitions visited are included, unless otherwise stated in tour description.

  • Warm, wind & water-proof jacket
  • Three layers of clothers as the weather can change quickly
  • Warm sweater, fleece, thermal layer
  • Warm trousers – Waterproof and breathable.
  • Sturdy water-resistant footwear/boots
  • Woolen socks
  • Warm hat &scarf
  • Warm and waterproof gloves
  • Crampons (advisable during winter) – can be bought on the spot. Some of our beautiful places in nature are protected and cannot be salted to protect the nature. That is why it can get dangerously icy for example at Geysir so we recommend wearing crampons there.

Nature is the main attraction on many of the excursions and a short outdoor walk may be included to fully enjoy the tour.

You do not need to bring your passport for the day tours. If you are going snowmobiling you do need to bring a drivers license.

Tours and services are subject to currency fluctuation and conditions of cooperative contractors that may provide transportation and other services.

Reykjavik Excursions reserves the right to alter routes, itineraries or timetables without prior notice, should the necessity arise.

No liability is accepted for losses or expenses due to delays or changes of arrival or departure of flights or other services, injury, sickness, accident, strikes, damage, negligence, weather, war or other causes outside the control of Reykjavik Excursions. All such losses and expenses are the personal liability of the traveller.

Reykavik Excursions offers pick up at designated bus stops, and selected hotels, guesthouses and hostels at an extra cost. Pick up starts 30 minutes before departure and passengers are requested to be ready in time at your pick up location. Passengers are responsible for being ready and visible for their pick up. If passengers miss their Reykjavik Excursions pick up they need to arrive at BSÍ Bus Terminal in time for their tour´s departure at their own cost.

Attention passengers staying in hotels and guesthouses in the restricted area in the city centre need to go to the nearest bus pick up spot. For more information on pick up locations refer to our pick up location page. The pick up is operated by smaller and bigger coaches throughout the city, dictated by accessibility.

Drop off starts after indicated arrival time. Please note that drop off locations may not be directly in front of your hotel or guesthouse dictated by actual conditions (e.g. narrow streets, coach size, roadworks, etc.). Those staying in hotels and guesthouses in the restricted area in the city centre will be dropped off at the same place they were picked up from.

Pick up and drop off for day tours operated by subcontractors may vary, please refer to each tour.

Guidance is in English.

Some tours are additionally guided in German, French or Scandinavian (maximum 2 languages per tour). Further information and details are listed with each tour.

Flybus passengers are allowed to store two bags per person, weighing a maximum of 23 kg (50 lbs) each in the luggage compartment of the bus. Day tour passengers usually don't bring that much luggage, except for tours that have drop off at Keflavik International Airport, e.g. some Blue Lagoon tours. Passengers can also take aboard one small carry-on item.

Reykjavik Excursions take no liability for luggage, fragile valuables or perishable articles. All baggage must be claimed promptly upon arrival.

Packaged and unpackaged bicycles can be transported if space is available. The cost per bicycle is 2.500 ISK. For maximum efficiency in the luggage compartment, we prefer that bicycles are packaged in boxes. Unpackaged bicycles must have the pedals removed and the chain covered. Additional luggage will be loaded as space allows and is subject to freight charges. The cost for each item, such as golfbags, skiis etc. is 1.000 ISK per item.

If you are travelling with more luggage than is estimated per person we recommend you send us an e-mail ([email protected]) or call our main BSI Bus Terminal office, (+354) 580 5400 in order for us to make appropriate arrangements before your arrival.

Iceland On Your Own

Iceland On Your Own is the name for Reykjavik Excursions' scheduled bus operation. During the summer, Iceland On Your Own is the perfect way for the independent traveller to experience Iceland's most popular hiking routes.

No guides are on our scheduled busses. However a GPS triggered audio guide provides passengers with interesting information about the top attractions.

Tickets can be bought on this page, at the BSÍ Bus Terminal in Reykjavík or at selected information centres and booking offices around Iceland.

Pick up and drop off is not included. Most of our departures from Reykjavík stop at Reykjavík City Hostel/Campsite and BSÍ Bus Terminal.

To check-in, please send an email to [email protected] with your booking number, your preferred dates, departure and arrival location as well as departure time, at least 48 hours before departure.

Please note that the bus might be fully booked on your preferred departure even with the 48 hour notice, the sooner you check-in the more chance there is for availability.

Flybus

No. There is a Flybus for all arriving flights, also for the delayed ones. The Flybus departs approx. 35-40 minutes after each arrival.

There is a Flybus for all arriving flights, also flights arriving late at night. The Flybus departs approx. 35-40 minutes after each arrival.

Flybus+ is a transfer from Keflavík Airport to designated bus stops, and selected hotels & guesthouses in Reykjavík. Flybus+ (return) includes pick up from designated bus stops, and selected hotels & guesthouses at selected times when going to Keflavík International Airport (KEF). Flybus+ pick up and drop off service is operated by several smaller coaches throughout the city centre. Reservations have to be made at the hotel reception desk the night before departure.

To change your booking, plaese send a request to [email protected] and include your booking number in the email. You can also give us a call +354 5805400.

It's recommended to arrive at Keflavik Airport 2,5 - 3 hours before departure time and it takes about 45-50 minutes to drive from BSI Bus Terminal to Keflavík Airport. If you take a Flybus approx. 3 - 4 hours before departure time you will arrive at the airport as recommended.