Frequently asked questions
Most frequently asked
My flight is delayed, will I miss the Flybus?
No. There is a Flybus for all arriving flights, also for the delayed ones. The Flybus departs approx. 35-40 minutes after each arrival.
My flight is arriving late at night. Will there be a Flybus?
There is a Flybus for all arriving flights, also flights arriving late at night. The Flybus departs approx. 35-40 minutes after each arrival.
How does the Flybus+ service work?
Flybus+ is a transfer from Keflavík Airport to most hotels and guesthouses in Reykjavík. Flybus+ (return) includes pick up from selected hotels and guesthouses at selected times when going to Keflavík International Airport (KEF). Flybus+ pick up and drop off service is operated by several smaller coaches throughout the city centre. Reservations have to be made at the hotel reception desk the night before departure.
Can I change my Flybus booking after I have booked online?
In order to change your booking, you would need to send a request to [email protected] please include your booking number in the email. You can also give us a call +354 5805400.
How far in advance must I take the Flybus to get to Keflavík Airport in time?
It's recommended to arrive at Keflavik Airport 2,5 - 3 hours before departure time and it takes about 45-50 minutes to drive from BSI Bus Terminal to Keflavík Airport. If you take a Flybus approx. 3 - 4 hours before departure time you will arrive at the airport as recommended.
We have put together a list of commonly asked questions and their answers regarding our Flybus service.
If these still do not answer your question, please do not hesitate to contact us at [email protected] .
We also offer 24/7 customer support via phone. Give us a call +354 580 5400