RESPONSE TO COVID-19
It is our priority to ensure the safety and welfare of our customers and our employees. Here you will find all the latest information on the measures we've taken, in light of current circumstances.
TOUR CANCELLATIONS DUE TO COVID-19
Please monitor our Tour Cancellations page for up-to-date information on cancellations and service disruptions.
WE ARE TAKING EXTRA PRECAUTIONS
Before and after each tour, all contact surfaces in our buses are disinfected to reduce the risk of infection.
All buses and terminals are equipped with hand sanitizers.
Instructions on how to avoid infection can be found in all our buses and terminals.
All precautionary procedures are based on guidelines provided by the Icelandic Directorate of Health and WHO.
WHAT CAN YOU DO?
We ask everyone to take good care of their health by washing their hands with soap and using hand sanitizer.
Travellers are advised to carry with them hand sanitizers, disposable gloves, face masks and disinfectant wipes.
LOCAL HEALTH LINE
Travellers from areas with a high risk of infection or experiencing flu symptoms should consider changing their tour dates and contacting the local heath line: +354 544 4113.
The helpline is the first point of contact before entering hospitals and clinics.
REBOOKINGS AND REFUNDS
We highly recommend that our customers to rebook their tours, free of charge. Regarding refunds, our policies are in effect.
We thank you for your patience and understanding. Due to high demand in our customer service, it can take longer than usual to process refund requests.