Refund request

This is a refund request form for bookings made on

We are currently experiencing high volumes of cancellation requests, due to this it may take up to 10 days to process refunds. We highly recommend our customers to rebook free of charge. We apologise for any inconvenience this may cause.

Please note that if your tour is booked with a third-party tour operator they may have a different cancellation policy.

If your booking was made through a travel agency, please contact them directly.

Please fill out the form below to request your refund and try to provide us with as much information as possible. Note that all fields need to be filled in. Please read our cancellation policy before filling out this form.